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How Dbajee Handles Your Personal Information

This page explains what data Dbajee collects when you access the platform, how it is used, and what rights you have over it. Access to our platform depends on your local law and eligible regions.

Account DataPayment RecordsCookie SettingsData RequestsContact Rights
Dbajee How Dbajee Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Dbajee applies security measures across account access, payment processing, and data storage to keep your information safe. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference returned by the wallet provider.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from the settings panel in your browser.

Data Retention

Active account data is kept for the life of your account. After closure, records are held for the period required under applicable regulations, then deleted or anonymised.

Your Rights

You may request a copy of your data, ask us to correct inaccuracies, or request deletion where permitted by law. Submit requests through live chat or email with your account details.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records promptly.

Live Chat Open the chat window from your account dashboard. Our team will verify your identity before processing any data request or account change.
Email Support Send your data request to our support address. Include your registered contact detail and the specific action you are asking us to take.
Account Settings Some data — like contact preferences and communication opt-outs — can be updated directly inside your account profile without contacting support.

Privacy Questions We Hear Most Often

These are the questions we receive most about how your data is handled on Dbajee. If your question is not here, contact support directly.

We collect your name, contact information, and the details you provide during account setup. Payment method identifiers for bKash, Nagad, or Rocket are recorded when you make a transaction.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide your data within the timeframe required by applicable regulations.

Yes. Submit a deletion request through support. We will close your account and remove your data, except for records we are required to retain under applicable law for a defined period.

We do not store your wallet PIN or full payment credentials. Transaction references from bKash, Nagad, and Rocket are stored securely and used only for account reconciliation and dispute resolution.

Reach our support team through live chat or email. Describe the concern and include your account details. We will investigate and respond as quickly as the situation allows.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.